When you buy a product from Reggae Unlimited.com we make every effort to mail it out within 2 working days of the clearance of your payment.
There is a weight limit of 5Kg on all UK packages and 2Kg in oher countries.
If you have a large order in mind, you should contact Gladdy to discuss an alternative delivery method.
Posting to the UK
We post UK Signed For 1st Class as standard – which require a signature on delivery. Packages up to 2kg are sent as a small parcel. Packages over 2kg have to be sent as a medium parcel so orders over 2Kg are significantly higher.
Posting to Europe and ROW
We now post International Airsure to all countries that support it as standard. This means you will now also receive a tracking code. No signature is required on delivery but the parcel is tracked. Where you country does not support Airsure, we will use International Signed For as we have done previously.
Packaging and Handling charge
We add a handling and packaging charge to all our orders. This is currently set at £1.50
All other postage charges are at Royal Mail's prices, we don't seek to make a profit on that.
Royal Mail price finder.
Some Paypal ® payments take a long time to clear (up to 9 working days). If an item clears on a Saturday we will ship it on the following Monday. When we see that your payment is about to clear we will have the item(s) already packed and ready to ship.
We can obviously not be held responsible for postal or courier delays but we will do our best to help you with any queries regarding the shipment of you order and will provide tracking numbers where required.
From time to time items do go missing in the mail system and we will always keep proof of postage as evidence that the items are in the postal system. We send out all mail as 'UK Confirmed (within the UK) or 'Airsure/International Signed For' (rest of the world).
Should you receive an item which is not in the condition you expected we you may return it within 10 working days after receipt to us for a full refund. This does not affect you statutory rights in the UK. You should email firstname.lastname@example.org with any queries about an item you have received.
All business transactions from this site are conducted under UK law. For more information please see our terms & conditions section.